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Contact Us

Frequently Asked Questions

Customer Service Representatives are ready to assist you from 7:00 AM to 7:00 PM CST. Our experienced team will be glad to answer your questions.

Health Plan Members: please call the Customer Service number on your ID card. You may also call (985) 242-7055 or complete the below electronic form.

Providers: please call (985) 284-3221 or complete the below electronic form.

All inquiries are generally responded to within 1 business day. Thank you for contacting us.

* denotes a required field

*Name:

*I am the:

*Other:

*Patient's Full Name:

*Participant's Full Name:

Member ID #:

*Group Number:

*Email:

*Phone Number:

*To verify the participant, please supply at least one of the following:

Participant Date of Birth:

Home Address:

Home Phone Number:

*Subject of Request:

*Contact Preference:

Provider:

*Message: